Concept explainer
What is RAG?
In 30 seconds
Retrieval-augmented generation lets an AI look up the relevant passages from your documents before it answers, so replies are grounded in your information and can point to sources.
Think of it like...
An open-book exam instead of a memory test.
Where it helps
Internal knowledge assistants, policy Q&A, support knowledge bases, contract search.
Where it goes wrong
Out-of-date documents, messy files, poor permissions. The AI is only as good as what it's allowed to read.
Try this
Pick ten questions your team asks repeatedly. Check whether the answers actually exist in a document today. That's your RAG readiness test.